Service failure : the real reasons employees struggle with customer service and what you can do about it
Practical database auditing for microsoft SQL Server and Azure SQL : troubleshooting, regulatory compliance, and governance
Auditing and assurance services
Handbook of big data and analytics in accounting and auditing
Anniversaries and holidays
Auditing standards : including the standards of the PCAOB
Customer service excellent
Finance and accounting for nonfinancial managers
Reaching key financial reporting decisions : how directors and auditors interact
Bribery and corruption : navigating the global risks
Energy audit of building systems : an engineering approach
Reputation management
The simplified guide to not-for-profit accounting, formation, and reporting
Beyond audit : auditing remotely and delivering value
Improving the performance of government employees
How to measure anything : finding the value of intangibles in business
The gardener of governance : a call to action for effective internal auditing
Audit analytics : data science for the accounting profession
Forensic accounting for dummies
Financial statement fraud : prevention and detection